Customer space unavailable

IMPORTANT

Dear customers,

Due to an IT problem affecting the Thibaut customer service department, we are unable to provide you with access to your customer area.
To ensure the continuity of our remote troubleshooting service, we have set up a temporary dedicated email address:
service@thibaut.fr

Please use this address to report any issues. To help us process your requests as quickly as possible, kindly provide the following information:

Your company name
The machine concerned: Type and Serial Number
A detailed description of the issue, including photos or videos if possible
A phone number where we can reach you

This facility has been designed to compensate for the temporary unavailability of our ticketing system. Rest assured that we will do everything we can to help you in this situation.
Thank you for your understanding and patience.

Best regards,
The Thibaut Team

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